Should you find yourself dissatisfied with your purchase, we kindly ask that you return it within 21 days for a full refund. The item must be unworn and in its original packaging, complete with its paper tag. We recommend sending returns via a tracked service or special delivery and retaining your proof of postage. Please note that the cost of returning items will be your responsibility, and Follow Your Nose by Sarah Corynen cannot be held liable for any goods that do not arrive at our facility.